Frequently Asked Questions
Quick answers about Cheater's Market purchases, delivery, game accounts, payments, refunds, and support.
Start here for the most common questions. For product-specific instructions, use the guide linked from your dashboard or product page.
What happens after you pay and where to find what you bought.
When will I get my purchase?
Most digital products are delivered as soon as payment is confirmed. Some account products and services are delivered manually, so check the product page for the expected delivery time before buying.
Where do I get my loader and setup guide?
Open the delivered license in your dashboard. The loader download and matching setup guide are shown with the purchase when they are required.
Where can I see my order?
Sign in and open your dashboard. Orders shows your purchases and order IDs, while delivered account purchases appear in Accounts.
Payment options, guest checkout, and requirements before you buy.
Which payment methods can I use?
The payment methods currently available for your purchase are shown at checkout. Available options can change, so checkout is the best place to see what you can use right now.
Can I buy without creating an account first?
If guest checkout is available for your purchase, use an email you can access. You can later sign in with the same email to view your orders and delivered purchases.
Do products have technical requirements?
Some do. Check the requirements and important notes on the product page before you buy, especially operating system, game, or setup requirements.
NFA, Full Access, and manual account purchases.
What does NFA mean?
NFA is short-term account access. It is not the same as owning a Full Access account, and its usable lifespan can vary. Buy an NFA account when you are ready to use it.
What is the difference between Classic and Alternate NFA?
Classic and Alternate NFA accounts use different loaders. Check the type shown on your order or dashboard and use the matching setup guide and download.
How do Full Access accounts work?
Full Access accounts are delivered manually. After purchase, open a Discord ticket with your order ID. Once staff finishes the order, your account details are available in your dashboard.
How do manual services or top-ups work?
These are services for an account you already own. After checkout, follow the instructions on the listing or dashboard and use the private Discord ticket flow when requested.
What if my NFA account is not delivered automatically?
If automatic delivery does not complete, follow the message in your dashboard and open a Discord ticket. Include the order ID or support ID shown there so staff can finish the order.
Refund rules and what to have ready when contacting us.
Are digital purchases refundable?
Digital purchases are generally final after delivery, activation, or access begins. Check the Refund Policy for the situations where a purchase may still be reviewed.
What should I have ready before contacting support?
Have your order ID ready. If your dashboard shows a support ID, include that too. A short description and screenshot of the problem can also help.
Where should I contact support?
Use the official support email or the Discord server linked on the Support page. For an existing purchase, include your order ID in the first message.